Terms of Service
Please read these terms carefully before using CareEcho. By using our service, you agree to be bound by these terms.
Last updated: January 30, 2026
1. Acceptance of Terms
By accessing or using CareEcho ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, do not access the Service.
Agreement to Terms
- By using CareEcho, you agree to these Terms of Service
- You must be at least 18 years old to use CareEcho
- You have the legal capacity to enter into this agreement
- Your use of the Service constitutes acceptance of these Terms
- You agree to comply with all applicable laws and regulations
Testing Agreement
By participating in CareEcho's testing program, you acknowledge that the Service is in development and may contain bugs, errors, or incomplete features.
2. Service Description
What CareEcho Provides
- AI-powered conversational companion and voice chat
- Voice-based interactions with natural conversation
- Personalized conversation experiences
- Conversation history and continuity features
- Engaging dialogue and companionship
Service Limitations
- CareEcho is a conversation companion, not a professional service
- The Service does not provide professional advice of any kind
- Information provided is for entertainment and companionship only
- The Service should not replace professional consultation
This is a Conversation Partner
Our services are not meant for mental health or general health treatment, please seek care from professionals. Please do not use an AI chatbot for health advice.
3. Testing Terms
User Responsibilities
- Provide constructive feedback about your experience
- Report bugs, errors, and technical issues promptly
- Do not share screenshots, recordings, or detailed features publicly
- Maintain confidentiality about features and capabilities
- Use the Service for testing purposes only, not critical health decisions
Limitations
- No warranty or guarantee of service availability
- Features may be removed or changed without notice
- Data may be lost during updates or maintenance
- Performance may be slower than final release
- Customer support may be limited
You agree to keep confidential all non-public information about CareEcho's features, capabilities, and performance. This includes not sharing screenshots, recordings, or detailed descriptions without written consent from MG Consultant LLC.
Level of Service
CareEcho is currently in testing. Features may be incomplete, unstable, or subject to change without notice.
4. Important Disclaimer
Important Disclaimers
- CareEcho is a conversation companion for entertainment and companionship
- Information provided is for conversational purposes only
- Do not use CareEcho for emergencies
- Always seek professional advice for specific concerns
- Do not delay professional consultation based on CareEcho interactions
- CareEcho is not a substitute for professional services
Professional Relationships
Use of CareEcho does not create any professional relationship. CareEcho is not a substitute for professional consultation or services.
Not Professional Advice
CareEcho is an AI conversation companion and does not provide professional advice of any kind. Always consult qualified professionals for specific concerns.
If you are experiencing an emergency, immediately contact your local emergency services (911 in the US). Do not rely on CareEcho for emergency assistance.
5. User Accounts
Account Creation
- You must provide accurate and complete information
- You are responsible for maintaining account security
- You must be at least 18 years old to create an account
- One account per person is permitted
Account Security
- Keep your password secure and confidential
- You are responsible for all activities under your account
- Do not share your account credentials with others
Account Termination
You may delete your account at any time. We may suspend or terminate accounts that violate these Terms or for any reason during the testing phase.
6. Acceptable Use
Permitted Uses
- Use CareEcho for personal, non-commercial purposes
- Engage in conversations for companionship and entertainment
- Provide feedback to improve the Service
- Report bugs and technical issues
Prohibited Uses
- Use the Service for illegal activities or purposes
- Attempt to reverse engineer or hack the Service
- Share or distribute confidential testing information
- Use the Service to harm others or spread misinformation
- Share or distribute confidential testing information
- Attempt to overwhelm or disrupt the Service
- Use automated tools to access the Service
- Impersonate others or provide false information
- Use the Service for commercial purposes without permission
Content Guidelines
When interacting with CareEcho, you agree not to share content that is illegal, harmful, threatening, abusive, defamatory, or violates the rights of others.
7. Intellectual Property
Our Rights
- CareEcho and all related technology are owned by MG Consultant LLC
- All trademarks, logos, and brand names are our property
- The Service is protected by copyright and other intellectual property laws
- You may not copy, modify, or distribute our intellectual property
- You grant us a license to use your data to provide and improve the Service
Your Rights
You retain ownership of content you create, but grant us a license to use it for providing and improving our services. This includes:
- You retain ownership of your personal information and conversations
- You may request deletion of your data at any time
- We do not claim ownership of your personal information
Feedback and Suggestions
Any feedback, suggestions, or ideas you provide about CareEcho may be used by us without compensation or attribution to improve the Service.
8. Privacy & Data Protection
Your Information
- You control what information you share with CareEcho
- All personal data is encrypted and stored securely
- We never sell or share your personal information for marketing
- You can delete your conversations at any time
Testing Data
During testing, we may collect additional data for debugging and improvement purposes. This data is handled according to our Privacy Policy and testing agreements.
Data Collection and Use
Our collection and use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
9. Disclaimers
No Warranties
- We do not warrant that the Service will be uninterrupted or error-free
- We do not guarantee the accuracy of information provided
- We do not warrant that the Service will meet your specific needs
- We disclaim all warranties, express or implied, including merchantability
Testing Disclaimers
- Testing software may contain bugs, errors, or incomplete features
- Performance may be unpredictable or unstable
- Data loss or corruption may occur during testing
- Features may be removed or changed without notice
Third-Party Services
CareEcho may integrate with third-party services. We are not responsible for the availability, accuracy, or reliability of third-party services.
AS-IS BASIS
CareEcho is provided "as is" without warranties of any kind, either express or implied.
10. Limitation of Liability
Damages Limitation
- Our total liability shall not exceed $100 or the amount you paid us
- We are not liable for lost profits, data, or business opportunities
- We are not liable for damages caused by third-party services
- We are not liable for damages from unauthorized access to your account
Service-Related Limitations
- We are not liable for decisions made based on CareEcho interactions
- We are not liable for delays in seeking professional help
- We are not liable for misinterpretation of information
- We are not liable for any adverse outcomes
Testing Limitations
During testing, our liability is further limited due to the experimental nature of the Service. You participate in testing at your own risk.
11. Indemnification
Your Indemnification Obligations
You agree to indemnify, defend, and hold harmless MG Consultant LLC from any claims, damages, or expenses arising from:
- Your use or misuse of CareEcho
- Your violation of these Terms
- Your infringement of third-party rights
- Any content you provide or share through the Service
Defense and Settlement
We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense.
12. Termination
Termination by You
- You may terminate your account at any time
- You can delete your account through your profile settings
- Termination does not relieve you of obligations incurred before termination
Termination by Us
- We may suspend or terminate your account for Terms violations
- We may terminate accounts during testing for any reason
- We may discontinue the Service with reasonable notice
- We may terminate immediately for serious violations
Effect of Termination
- Your access to the Service will be immediately revoked
- Your data may be deleted according to our retention policies
- Provisions that should survive termination will remain in effect
- You may request data export before termination
Testing Termination
The testing program may be terminated at any time. Participants will be notified of termination and may be invited to continue with the public release.
13. Governing Law & Disputes
Governing Law
These Terms are governed by and construed in accordance with the laws of the jurisdiction where MG Consultant LLC is incorporated, without regard to conflict of law principles.
Dispute Resolution
- We encourage resolving disputes through direct communication first
- Contact us at legal@careecho.app for dispute resolution
- Disputes may be subject to binding arbitration
- Class action lawsuits are waived to the extent permitted by law
Jurisdiction
Any legal proceedings must be brought in the courts of competent jurisdiction where MG Consultant LLC is located.
14. Changes to Terms
Modification Rights
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting the updated Terms on our website.
Notification of Changes
- Email notification for significant changes
- In-app notifications for Terms updates
- Updated "Last Modified" date on this page
- 30-day notice period for material changes
Acceptance of Changes
Your continued use of CareEcho after Terms changes constitutes acceptance of the updated Terms. If you disagree with changes, you must stop using the Service.
Testing Changes
During testing, Terms may change more frequently to reflect evolving features and capabilities. We will notify testers of significant changes.