Terms of Service

Please read these terms carefully before using CareEcho. By using our service, you agree to be bound by these terms.

Last updated: January 30, 2026

1. Acceptance of Terms

By accessing or using CareEcho ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, do not access the Service.

Agreement to Terms

  • By using CareEcho, you agree to these Terms of Service
  • You must be at least 18 years old to use CareEcho
  • You have the legal capacity to enter into this agreement
  • Your use of the Service constitutes acceptance of these Terms
  • You agree to comply with all applicable laws and regulations

Testing Agreement

By participating in CareEcho's testing program, you acknowledge that the Service is in development and may contain bugs, errors, or incomplete features.

2. Service Description

What CareEcho Provides

  • AI-powered conversational companion and voice chat
  • Voice-based interactions with natural conversation
  • Personalized conversation experiences
  • Conversation history and continuity features
  • Engaging dialogue and companionship

Service Limitations

  • CareEcho is a conversation companion, not a professional service
  • The Service does not provide professional advice of any kind
  • Information provided is for entertainment and companionship only
  • The Service should not replace professional consultation

This is a Conversation Partner

Our services are not meant for mental health or general health treatment, please seek care from professionals. Please do not use an AI chatbot for health advice.

3. Testing Terms

User Responsibilities

  • Provide constructive feedback about your experience
  • Report bugs, errors, and technical issues promptly
  • Do not share screenshots, recordings, or detailed features publicly
  • Maintain confidentiality about features and capabilities
  • Use the Service for testing purposes only, not critical health decisions

Limitations

  • No warranty or guarantee of service availability
  • Features may be removed or changed without notice
  • Data may be lost during updates or maintenance
  • Performance may be slower than final release
  • Customer support may be limited

You agree to keep confidential all non-public information about CareEcho's features, capabilities, and performance. This includes not sharing screenshots, recordings, or detailed descriptions without written consent from MG Consultant LLC.

Level of Service

CareEcho is currently in testing. Features may be incomplete, unstable, or subject to change without notice.

4. Important Disclaimer

Important Disclaimers

  • CareEcho is a conversation companion for entertainment and companionship
  • Information provided is for conversational purposes only
  • Do not use CareEcho for emergencies
  • Always seek professional advice for specific concerns
  • Do not delay professional consultation based on CareEcho interactions
  • CareEcho is not a substitute for professional services

Professional Relationships

Use of CareEcho does not create any professional relationship. CareEcho is not a substitute for professional consultation or services.

Not Professional Advice

CareEcho is an AI conversation companion and does not provide professional advice of any kind. Always consult qualified professionals for specific concerns.

If you are experiencing an emergency, immediately contact your local emergency services (911 in the US). Do not rely on CareEcho for emergency assistance.

5. User Accounts

Account Creation

  • You must provide accurate and complete information
  • You are responsible for maintaining account security
  • You must be at least 18 years old to create an account
  • One account per person is permitted

Account Security

  • Keep your password secure and confidential
  • You are responsible for all activities under your account
  • Do not share your account credentials with others

Account Termination

You may delete your account at any time. We may suspend or terminate accounts that violate these Terms or for any reason during the testing phase.

6. Acceptable Use

Permitted Uses

  • Use CareEcho for personal, non-commercial purposes
  • Engage in conversations for companionship and entertainment
  • Provide feedback to improve the Service
  • Report bugs and technical issues

Prohibited Uses

  • Use the Service for illegal activities or purposes
  • Attempt to reverse engineer or hack the Service
  • Share or distribute confidential testing information
  • Use the Service to harm others or spread misinformation
  • Share or distribute confidential testing information
  • Attempt to overwhelm or disrupt the Service
  • Use automated tools to access the Service
  • Impersonate others or provide false information
  • Use the Service for commercial purposes without permission

Content Guidelines

When interacting with CareEcho, you agree not to share content that is illegal, harmful, threatening, abusive, defamatory, or violates the rights of others.

7. Intellectual Property

Our Rights

  • CareEcho and all related technology are owned by MG Consultant LLC
  • All trademarks, logos, and brand names are our property
  • The Service is protected by copyright and other intellectual property laws
  • You may not copy, modify, or distribute our intellectual property
  • You grant us a license to use your data to provide and improve the Service

Your Rights

You retain ownership of content you create, but grant us a license to use it for providing and improving our services. This includes:

  • You retain ownership of your personal information and conversations
  • You may request deletion of your data at any time
  • We do not claim ownership of your personal information

Feedback and Suggestions

Any feedback, suggestions, or ideas you provide about CareEcho may be used by us without compensation or attribution to improve the Service.

8. Privacy & Data Protection

Your Information

  • You control what information you share with CareEcho
  • All personal data is encrypted and stored securely
  • We never sell or share your personal information for marketing
  • You can delete your conversations at any time

Testing Data

During testing, we may collect additional data for debugging and improvement purposes. This data is handled according to our Privacy Policy and testing agreements.

Data Collection and Use

Our collection and use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

9. Disclaimers

No Warranties

  • We do not warrant that the Service will be uninterrupted or error-free
  • We do not guarantee the accuracy of information provided
  • We do not warrant that the Service will meet your specific needs
  • We disclaim all warranties, express or implied, including merchantability

Testing Disclaimers

  • Testing software may contain bugs, errors, or incomplete features
  • Performance may be unpredictable or unstable
  • Data loss or corruption may occur during testing
  • Features may be removed or changed without notice

Third-Party Services

CareEcho may integrate with third-party services. We are not responsible for the availability, accuracy, or reliability of third-party services.

AS-IS BASIS

CareEcho is provided "as is" without warranties of any kind, either express or implied.

10. Limitation of Liability

Damages Limitation

  • Our total liability shall not exceed $100 or the amount you paid us
  • We are not liable for lost profits, data, or business opportunities
  • We are not liable for damages caused by third-party services
  • We are not liable for damages from unauthorized access to your account

Service-Related Limitations

  • We are not liable for decisions made based on CareEcho interactions
  • We are not liable for delays in seeking professional help
  • We are not liable for misinterpretation of information
  • We are not liable for any adverse outcomes

Testing Limitations

During testing, our liability is further limited due to the experimental nature of the Service. You participate in testing at your own risk.

11. Indemnification

Your Indemnification Obligations

You agree to indemnify, defend, and hold harmless MG Consultant LLC from any claims, damages, or expenses arising from:

  • Your use or misuse of CareEcho
  • Your violation of these Terms
  • Your infringement of third-party rights
  • Any content you provide or share through the Service

Defense and Settlement

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense.

12. Termination

Termination by You

  • You may terminate your account at any time
  • You can delete your account through your profile settings
  • Termination does not relieve you of obligations incurred before termination

Termination by Us

  • We may suspend or terminate your account for Terms violations
  • We may terminate accounts during testing for any reason
  • We may discontinue the Service with reasonable notice
  • We may terminate immediately for serious violations

Effect of Termination

  • Your access to the Service will be immediately revoked
  • Your data may be deleted according to our retention policies
  • Provisions that should survive termination will remain in effect
  • You may request data export before termination

Testing Termination

The testing program may be terminated at any time. Participants will be notified of termination and may be invited to continue with the public release.

13. Governing Law & Disputes

Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction where MG Consultant LLC is incorporated, without regard to conflict of law principles.

Dispute Resolution

  • We encourage resolving disputes through direct communication first
  • Contact us at legal@careecho.app for dispute resolution
  • Disputes may be subject to binding arbitration
  • Class action lawsuits are waived to the extent permitted by law

Jurisdiction

Any legal proceedings must be brought in the courts of competent jurisdiction where MG Consultant LLC is located.

14. Changes to Terms

Modification Rights

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting the updated Terms on our website.

Notification of Changes

  • Email notification for significant changes
  • In-app notifications for Terms updates
  • Updated "Last Modified" date on this page
  • 30-day notice period for material changes

Acceptance of Changes

Your continued use of CareEcho after Terms changes constitutes acceptance of the updated Terms. If you disagree with changes, you must stop using the Service.

Testing Changes

During testing, Terms may change more frequently to reflect evolving features and capabilities. We will notify testers of significant changes.

15. Contact Information

If you have questions about these Terms, please contact us:

Legal Inquiries

Email: legal@careecho.app

General Support

Email: support@careecho.app

Important Notice

CareEcho is an AI conversation companion for entertainment. If you're experiencing an emergency, please contact your local emergency services immediately.